Lara Johnson represented the families of several nursing home residents who were subjected to neglectful and abusive care at a nursing home. The administrator had been informed by staff working there that they observed a specific employee physically or verbally abusing residents. The facility did not report the abuse, as required by State law; it did not conduct a proper investigation into the allegations; nor did it discipline the employee when it became apparent that there was an increase in the number of unexplained physical injuries to residents.
All but one of the cases was successfully mediated with each resident receiving compensation for their injuries and the facility’s breach of its contract with them. The remaining case was submitted to a formal binding arbitration. The family of the then-deceased resident’s family was awarded a substantial confidential sum.